Frequently Asked Questions

Q: Are you a reseller?
A: Yes, we are a reseller.

Q: What payment methods do you accept?
A: We accept PayPal and Credit Cards (through 2Checkout)

Q: Can I, as a client outside of the US/Canada, order from you?
A: Absolutely! Our services are being offered globally.

Q: What if I need more diskspace or bandwidth?
A: Both diskspace and bandwidth can be increased, either at the point of order through configurable options, or as an upgrade afterwards.

Q: Do you have Windows-hosting?
A: We do not currently offer Windows hosting.

Q: Are there any hidden fees?
A: There are no hidden fees at all. All prices are listed as is on the website, and during checkout.

Q: Can I buy a domain name from you?
A: You can. We offer the most popular top level domain extensions.

Q: Do you do regular backups?
A: We perform daily backups of all data.

Q: Can I use my SSL certificate?
A: Yes, you can.

Q: Do you offer custom packages?
A: Yes We do, Just throw us an email at admin@hostmayo.com with your requirements and we will come up with a customized plan as per you needs and demands.

Shared Hosting

Q: How many Number of Processes are allowed?
A: 50 Number of Processes per account on shared hosting plans.

Q: How many entry processes are allowed?
A: 20 Entry processes are allowed on shared hosting plans.

Q: What is Physical Memory allowed Limit?
A: 1 GB of Physical Memory Usage is allowed per account on shared hosting plans.

Q: What is I/O Usage Limit?
Q: What is Virtual Memory allowed Limit?
A: 1 GB of Virtual Memory Usage is allowed per account on shared hosting plans.

Q: What is I/O Usage Limit?
A: 5.12 MB/s of I/O usage is allowed per account on shared hosting plans.

VPS Hosting

Q: IS RDNS (Reverse DNS) supported?
A: Yes rdns is fully supported.