Q: Are you a reseller?
A: Yes, we are reseller. VPS are being sold off using dedicated servers rented from ENZU. The simple shared hosting usgin Crocweb reseller program. The business hosting plans are based on rented dedicated servers.
Q: What payment methods do you accept?
A: We accept PayPal and Credit Cards (through 2Checkout). We also accept Crypto currencies.
For complete details on accepted payment methods click here.
Q: Can I, as a client outside of the US/Canada, order from you?
A: Absolutely! Our services are being offered globally.
Q: What if I need more diskspace or bandwidth?
A: Both diskspace and bandwidth can be increased, either at the point of order through configurable options, or as an upgrade afterwards.
Q: Do you have Windows-hosting?
A: We do not currently offer Windows hosting.
Q: Are there any hidden fees?
A: There are no hidden fees at all. All prices are listed as is on the website, and during checkout.
Q: Can I buy a domain name from you?
A: You can. We offer the most popular top level domain extensions.
Q: Do you do regular backups?
A: We perform daily backups of all data.
Q: Can I use my SSL certificate?
A: Yes, you can.
Q: Do you offer custom packages?
A: Yes We do, Just throw us an email at email@example.com with your requirements and we will come up with a customized plan as per you needs and demands.
Q: How many Number of Processes are allowed?
A: 50 Number of Processes per account on shared hosting plans.
Q: How many entry processes are allowed?
A: 20 Entry processes are allowed on shared hosting plans.
Q: What is Physical Memory allowed Limit?
A: 1 GB of Physical Memory Usage is allowed per account on shared hosting plans.
Q: What is Virtual Memory allowed Limit?
A: 1 GB of Virtual Memory Usage is allowed per account on shared hosting plans.
Q: What is I/O Usage Limit?
A: 5.12 MB/s of I/O usage is allowed per account on shared hosting plans.
For full details please check out section "Resources Limits of hosting plans" at Refund & Usage Policy page.
Q: IS RDNS (Reverse DNS) supported?
A: Yes rdns is fully supported.